💷 Money Compensation Claims
Mis-sold financial products, unaffordable lending, billing errors, or faulty goods — if you are out of pocket, we draft the letter to get your money back, free.
Money claims we help with
Packaged Bank Account Refunds
Reclaim monthly fees for account add-ons you never needed or were mis-sold.
Learn more →Unaffordable Lending
Refunds of interest and charges on loans or credit you could not realistically afford to repay.
Learn more →Energy & Broadband Bills
Challenge billing errors, back-bills, and poor service from energy and broadband suppliers.
Learn more →Faulty Goods Refunds
Your rights to repair, replacement, or refund under the Consumer Rights Act 2015.
Learn more →How we help
Tell us what happened in under two minutes. We check your situation against UK consumer law, then draft a clear, professional complaint letter setting out your rights and what you are owed — free for consumers. You stay in control and send it yourself, and we point you to the right ombudsman or scheme if you need to escalate.
We are not a law firm and we do not provide legal advice. We cannot guarantee any particular outcome — but a well-argued letter, sent to the right place, is often what gets a complaint taken seriously.
Frequently asked questions
Is this really free?
Yes — Octave Resolution is 100% free for consumers. We draft your complaint letter at no cost. We are not a law firm and we do not charge fees.
How long does it take?
The initial assessment takes under two minutes. We aim to give you a professionally drafted letter quickly so you can send it without delay.
Will you guarantee I win?
No — and you should be wary of anyone who does. The outcome depends on the facts of your case and the other party’s response. We make your case as clear and compelling as possible.