Have an issue with mis-sold finance?
Let's make a complaint.
Expert complaint letter service for home improvement finance disputes. 1,000+ cases resolved with 95% success rate.
Our Services
We help consumers challenge unfair home improvement finance agreements with professional complaint letters and expert guidance.
Complaint Letter Drafting
Professional complaint letters drafted within 48 hours. Clear, structured, and effective for escalation to finance companies and ombudsman services.
Solar Panel Finance Complaints
Specialist support for mis-sold solar panel finance agreements. Challenge unfair terms, hidden costs, and broken promises about energy savings.
Kitchen & Window Finance
Expert help with kitchen, conservatory, and window finance disputes. Address affordability concerns, unclear terms, and high-pressure sales tactics.
Ombudsman Procedure Guidance
Step-by-step guidance through the Financial Ombudsman Service process. We help you prepare evidence and present your case effectively.
Consumer Rights Advice
Clear explanation of your consumer rights under UK law. Understand your protections against mis-selling and unfair contract terms.
Compensation Claims
Help recovering compensation for mis-sold finance agreements. No win, no fee options available for eligible claims.
How It Works
Our simple 4-step process to resolve your finance complaint
Submit Your Details
Complete our simple online form with your finance agreement details and what went wrong.
We Draft Your Letter
Our experts draft a professional complaint letter within 48 hours, ready to send to the finance company.
Escalate if Needed
If the company doesn't resolve your complaint, we guide you through escalation to the Financial Ombudsman Service.
Get Your Resolution
Achieve your desired outcome: refund, compensation, contract cancellation, or other resolution.
What Our Clients Say
Real results from real people who challenged unfair finance agreements
"Octave Resolution helped me challenge a £15,000 solar panel finance agreement that was mis-sold to me. Within 3 months, I received a full refund. Their complaint letter was professional and effective."
"The team guided me through the entire ombudsman process for my kitchen finance complaint. I was awarded £8,500 in compensation. Couldn't have done it without their expert support."
"Professional, responsive, and results-driven. They helped me understand my consumer rights and drafted a complaint letter that led to my window finance agreement being cancelled with no penalties."
Ready to Challenge Your Unfair Finance Agreement?
Free consultation. No win, no fee options available. 95% success rate.
Start Your Complaint Now