Our Services
We help consumers challenge unfair home improvement finance agreements with professional complaint letters and expert guidance.
How It Works
Our simple 4-step process to resolve your finance complaint
Submit Your Details
Complete our simple online form with your finance agreement details and what went wrong.
We Draft Your Letter
Our experts draft a professional complaint letter within 48 hours, ready to send to the finance company.
Escalate if Needed
If the company doesn't resolve your complaint, we guide you through escalation to the Financial Ombudsman Service.
Get Your Resolution
Achieve your desired outcome: refund, compensation, contract cancellation, or other resolution.
What Our Clients Say
Real results from real people who challenged unfair finance agreements
"Octave Resolution helped me challenge a £15,000 solar panel finance agreement that was mis-sold to me. Within 3 months, I received a full refund. Their complaint letter was professional and effective."
"The team guided me through the entire ombudsman process for my kitchen finance complaint. I was awarded £8,500 in compensation. Couldn't have done it without their expert support."
"Professional, responsive, and results-driven. They helped me understand my consumer rights and drafted a complaint letter that led to my window finance agreement being cancelled with no penalties."
Ready to Challenge Your Unfair Finance Agreement?
Free consultation. No win, no fee options available. 95% success rate.
Start Your Complaint Now